Use this template
Add your own experience and make this layout yours.
human-resources
Deputy Chief of Staff
Resume Example
4.5 / 5
Maya Chen
Deputy Chief of Staff | Executive Operations, Crisis Response & Strategic Planning
[email protected] | +1 (555) 432-7890 | linkedin.com/in/emily-wong-chief-of-staff | emilywong.co | San Francisco, CA
Professional Summary
Deputy Chief of Staff with 6+ years of experience supporting executive leaders, coordinating cross-functional priorities, and guiding sensitive operational initiatives. Skilled at turning ambiguous goals into clear workstreams, preparing leadership briefings, and keeping stakeholders aligned during periods of change. Brings practical experience in crisis response, operating cadence design, leadership development, and data-informed decision-making.
Work Experience
Deputy Chief of Staff
01/2022
Tech Company Inc
San Francisco, CA
•
Coordinated executive crisis response across communications, legal, people, and operations teams, keeping leaders aligned on decisions, timelines, and employee messaging.
•
Built a leadership development program for new managers, pairing monthly workshops with practical coaching guides and follow-up action plans.
•
Redesigned the operating cadence for executive staff meetings, improving agenda quality, decision tracking, and follow-through on strategic priorities.
•
Launched an employee feedback process that surfaced recurring operational issues and helped leadership prioritize policy and workflow improvements.
Deputy Chief of Staff
11/2019 - 12/2021
Previous Company Inc
San Francisco, CA
•
Reduced recurring vendor and operations spend by 15% by consolidating review cycles, clarifying ownership, and renegotiating selected service agreements.
•
Led a cross-functional team to launch an internal communications hub, improving visibility into leadership updates, policy changes, and major project milestones.
Operations Manager
07/2018 - 11/2019
Startup Inc
San Francisco, CA
•
Supported fundraising preparation by coordinating investor materials, diligence responses, and partner follow-ups with the founder and finance lead.
•
Implemented a CRM workflow for pipeline reviews, giving leadership clearer visibility into customer acquisition activity and follow-up accountability.
Skills
Crisis Management, Strategic Planning, Team Leadership, Process Optimization, Slack, Asana, Microsoft Teams, LinkedIn Learning
Education
Master of Science in Business Administration
09/2014 - 05/2017
University of California, Berkeley
Berkeley, CA
Projects
Non-Profit Crisis Management Workshop
Developed and led a workshop series for non-profit organizations to improve their crisis management strategies, focusing on communication planning and policy implementation.
Personal Leadership Development Blog
Maintained an active blog where I share insights and lessons learned from my professional experiences in leadership roles, aiming to inspire others to develop their own crisis management skills.
Certifications
Certified Public Manager (CPM)
05/2024
Certified Regulatory Compliance Officer (CRCO)
07/2025
Why This Template Works
This resume format works well for ATS due to its clear and concise structure, highlighting key achievements and responsibilities relevant to the Deputy Chief of Staff role. The inclusion of quantifiable results and strategic initiatives ensures that it stands out among other applications when parsed by automated systems.
Additionally, the use of action verbs and industry-specific keywords enhances visibility in job search engines, making it easier for recruiters to identify qualified candidates. This format also caters to human review with a visually appealing layout that emphasizes professional experience while remaining succinct.
Instant Resume Score
Check Your Deputy Chief of Staff | Executive Operations, Crisis Response & Strategic Planning Resume Score
Upload your resume for an instant ATS score and practical, role-specific improvements.
- No Signup Required
- Private by Default
- Usually under 30 sec
Your resume
One step to your resume score
Add your resume to run a free score and get prioritized fixes.
How to Write This Resume
Expert guidelines and best practices for each section of your resume.
01
Contact
Contact
First Name Last Name City, State, Zip Code Phone Number | Email Address LinkedIn Profile URL | Portfolio URL (Optional)
General Guidelines
Your contact information is the first section recruiters see. Keep it concise and professional. Ensure your email address is appropriate (e.g., [email protected]). Include your LinkedIn profile for a comprehensive view of your professional journey. A portfolio or personal website is recommended for creative, technical, or design roles.
Avoid This
Do not include your full physical address (street number/name) for privacy reasons. Avoid including personal details like marital status, age, photo, or social security number unless specifically required in your country. Don't use unprofessional email addresses.
Real Examples
See clear examples of how to format contact details effectively.
Don't
Emily Wong 1234 Main St, Apt B San Francisco, CA 94105 [email protected]
Do
Emily Wong San Francisco, CA (555) 432-7890 | [email protected] linkedin.com/in/emily-wong-chief-of-staff
Quick Tips
- Use a professional email address (firstname.lastname format)
- Ensure your voicemail is set up and professional
- Double-check your phone number and email for typos
- Make your LinkedIn URL custom (linkedin.com/in/yourname)
02
Summary
Summary
Professional Title Result-oriented [Role Name] with [Number] years of experience in [Key Skills/Industries]. Proven track record of [Major Achievement]. Skilled in [Key Technologies/Skills]. Committed to delivering [Specific Value] for [Target Industry/Company type].
General Guidelines
A professional summary is your elevator pitch. It should be 3-5 sentences long, summarizing your experience, key skills, and major achievements. Tailor it to the job description by using relevant keywords. Focus on what makes you unique and the value you bring to potential employers.
Avoid This
Avoid generic objectives like 'Looking for a challenging role to grow my skills.' Recruiters want to know what value you bring to them, not what you want from them. Don't use first-person pronouns (I, me, my). Keep it concise and impactful.
Real Examples
Compare a weak objective with a strong professional summary.
Don't
Objective: I am a hard-working individual looking for a Deputy Chief of Staff position where I can learn new things and advance my career.
Do
Deputy Chief of Staff with 6+ years of experience supporting executive leaders, coordinating sensitive initiatives, and improving operating cadence. Skilled in stakeholder alignment, crisis response, leadership briefings, and cross-functional execution.
Quick Tips
- Quantify achievements where possible (e.g., 'Increased revenue by 20%')
- Keep it under 5 lines for readability
- Use strong action verbs to start sentences
- Tailor the summary to match the job description
03
Skills
Skills
Technical Skills - Languages: [List] - Frameworks: [List] - Tools: [List] Soft Skills - [Skill 1], [Skill 2], [Skill 3]
General Guidelines
Group your skills logically (e.g., Languages, Frameworks, Tools). Focus on hard skills relevant to the job. List skills in order of proficiency or relevance. Soft skills are better demonstrated through bullet points in your experience section rather than a bare list.
Avoid This
Do not list skills you are not comfortable using in an interview. Avoid using progress bars or percentages to rate your skills (e.g., "Java: 80%"). Do not include outdated technologies unless specifically required.
Real Examples
Practical example showing do's and don'ts for skills
Don't
Crisis management - 65%
Do
Strategic planning, team leadership, crisis management
Quick Tips
- Prioritize technical skills that are directly relevant to the Deputy Chief of Staff role such as data analytics tools and project management software.
- List soft skills under a separate heading like 'Leadership Skills' or 'Soft Skills' and use them to highlight your interpersonal abilities.
- Ensure each skill is concise yet descriptive, avoiding vague terms like 'experienced in'.
- Order technical skills by importance for the job or relevance to recent roles.
04
Experience
Experience
Job Title | Company Name | Location Month Year – Month Year - Action Verb + Context + Result (Quantified) - Led [Project] resulting in [Outcome]... - Collaborated with [Team] to implement [Feature]...
General Guidelines
This is the core of your resume. Use reverse-chronological order (most recent first). Start each bullet with a strong action verb. Focus on achievements and impact, not just duties. Use numbers to quantify your impact (dollars, percentages, time saved, users affected). Show progression and increasing responsibility.
Avoid This
Avoid passive language like "Responsible for..." or "Tasked with...." Don't list every single daily task; focus on significant contributions and measurable outcomes. Avoid jargon that recruiters outside your field won't understand.
Real Examples
Don't
Oversaw the operations team, responsible for handling day-to-day tasks such as scheduling meetings and updating spreadsheets.
Do
Led the restructuring of the operations team, resulting in a 20% increase in operational efficiency within one year.
Don't
Assisted with developing training programs for new employees to ensure they were up-to-date on company policies and procedures.
Do
Developed a comprehensive leadership training program that increased performance metrics by 30% across the organization.
Quick Tips
- Start each bullet with the executive problem you helped solve, such as alignment, prioritization, crisis response, or follow-through.
- Quantify results only when you can support the number; otherwise show scope through teams, stakeholders, cadence, or decisions influenced.
- Highlight work that shows trust with senior leaders, sensitive information, and cross-functional decision-making.
- Keep bullets focused on outcomes, not calendar management or vague coordination.
05
Education
Education
Degree Name | University Name | Location Month Year – Month Year - Relevant Coursework: [Course 1], [Course 2] - Honors/Awards: [Award Name] - GPA: X.X (if above 3.5)
General Guidelines
List your highest degree first. If you have significant work experience, keep the education section brief. Include your GPA only if it is above 3.5 or if you are a recent graduate. Highlight relevant coursework, academic projects, honors, or leadership roles.
Avoid This
Do not include high school details if you have a college degree. Avoid listing every single course you took; select only the most relevant ones. Don't include graduation dates from decades ago if age discrimination is a concern in your field.
Real Examples
Practical example showing do's and don'ts for educations
Don't
Bachelor of Arts in English | University of California, Berkeley | Berkeley, CA September 2013 – May 2017 - Courses: Introduction to Literature, Creative Writing, Shakespearean Drama, Modern American Poetry, Comparative Literary Theory
Do
Master of Science in Business Administration | University of California, Berkeley | Berkeley, CA September 2014 – May 2017 - Relevant Coursework: Corporate Finance, Strategic Management, Data Analytics - Honors/Awards: Dean's List
Quick Tips
- List your highest degree first to emphasize qualifications.
- Include relevant coursework that directly relates to the job requirements.
- Highlight any academic honors or awards if applicable and impressive.
- Keep the education section concise but informative.
06
Projects
Projects
Project Name | Tools/Technologies Used - Briefly describe what you created and its purpose - Highlight specific challenges you solved - Link to portfolio or demo if available
General Guidelines
Projects are excellent for demonstrating practical skills, especially if you lack work experience or are changing careers. Include a link to your portfolio or demo if possible. Focus on projects that show problem-solving skills and relevant tools for the target role.
Avoid This
Don't include trivial tutorials unless you significantly expanded on them. Avoid projects that are outdated, incomplete, or irrelevant to the role you're applying for. Don't just list technologies—explain what you created and why it matters.
Real Examples
Practical example showing do's and don'ts for projects
Don't
Created a basic website using HTML/CSS - This project demonstrates no real-world application or problem-solving skills.
Do
Developed an internal communication platform using Slack API and Asana to streamline cross-department collaboration, reducing response times by 50%.
Quick Tips
- Focus on projects that showcase your ability to manage complex situations or lead teams through crises.
- Use project descriptions to highlight how you utilized specific tools or technologies relevant to the Deputy Chief of Staff role.
- Include metrics or results where possible to demonstrate tangible impact and efficiency improvements.
- Mention any certifications or professional affiliations gained during these projects that reinforce your qualifications.
Frequently Asked Questions
Common questions about this role and how to best present it on your resume.
Emphasize executive support, strategic planning, stakeholder management, operating cadence, project follow-through, and examples of handling sensitive or high-priority initiatives.
Use bullets that show the context, your action, and the business result. Mention executive briefings, decision tracking, cross-functional coordination, policy work, or measurable process improvements when they are accurate.
Many candidates bring experience in operations, strategy, policy, communications, consulting, or people leadership. A relevant degree can help, but evidence of judgment, execution, and trusted executive partnership matters most.
Show increasing scope: larger teams, more senior stakeholders, broader initiatives, more sensitive projects, and clearer ownership of executive priorities over time.
Build a Resume That Gets You Hired 60% Faster
In minutes, create a tailored, ATS-friendly resume proven to land 6X more interviews.
Cut Your Resume Writing Time by 90%
The average job seeker spends 3+ hours formatting a resume. Our AI does it in under 15 minutes, getting you to the application phase 12x faster.