marketing

Email Marketing Coordinator

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Samantha Wong

Email Marketing Coordinator

[email protected] | +1 (503) 987-6543 | linkedin.com/in/samantha-wong | samanthawong.net | San Francisco, CA

Professional Summary

Email Marketing Coordinator with 5+ years of experience planning lifecycle campaigns, building audience segments, and reporting on email performance. Experienced with Mailchimp, Salesforce Pardot, and Google Analytics, with a record of improving deliverability, campaign consistency, and conversion-focused messaging. Comfortable partnering with design, sales, and product teams to launch timely, data-informed campaigns.

Skills

Mailchimp, Campaign Monitor, Salesforce Pardot, Automation Workflows, Google Analytics, A/B Testing, GDPR Compliance, CAN-SPAM Act Compliance

Work Experience

Senior Email Marketing Coordinator

01/2022

Tech Company Inc

San Francisco, CA

Planned segmented lifecycle campaigns for product updates, promotions, and customer education, improving engagement with more relevant messaging.

Built automated nurture and re-engagement workflows that reduced recurring manual campaign tasks by 30 hours per week.

Coordinated an email platform migration with marketing operations and IT, improving campaign reliability and reducing avoidable send issues.

Reduced email bounce rates by 20% through list hygiene, suppression rules, and cleaner audience segmentation.

Email Marketing Coordinator

06/2020 - 12/2021

E-commerce Startup LLC

San Francisco, CA

Created holiday promotion email campaigns that contributed to a 30% sales lift during the peak retail period.

Maintained reusable email templates and QA checklists so campaign layouts, tracking links, and brand details stayed consistent.

Marketing Assistant

06/2018 - 12/2019

Tech Solutions Inc

San Francisco, CA

Supported product launch campaigns that reached a 25% open rate through clearer subject lines and targeted audience lists.

Drafted and edited email copy for newsletters, promotions, and launch announcements to improve message clarity and campaign readiness.

Projects

Email Automation Toolkit

github.com/samanthawong/email-automation-toolkit

Built a small-business email automation toolkit with reusable templates, QA checklists, and sample segmentation rules for welcome and re-engagement campaigns.

Personalized Newsletter Generator

Created a newsletter personalization app that lets users assemble dynamic content blocks based on reader interests and campaign goals.

Education

Bachelor of Science in Marketing

09/2013 - 05/2018

San Francisco State University

San Francisco, CA

Relevant coursework: Digital Marketing Strategy, Customer Relationship Management (CRM) Systems, Data Analytics for Business Intelligence. GPA: 3.7

Certifications

Email Marketing Specialist Certificate

07/2025

Digital Marketers Association

Completed training in email segmentation, automation, deliverability basics, and campaign analytics.

Why This Template Works

This resume format works well for Applicant Tracking Systems (ATS) because it includes a clear career summary at the top that highlights key skills and achievements relevant to an Email Marketing Coordinator role. The use of action verbs and quantifiable results throughout the document ensures that ATS can easily extract important information, while also providing a compelling narrative for human recruiters. Additionally, the inclusion of relevant professional titles and industry-specific keywords enhances its relevance in search queries.

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How to Write This Resume

How to Write This Resume

Expert guidelines and best practices for each section of your resume.

01

Contact

Contact

First Name Last Name City, State, Zip Code Phone Number | Email Address LinkedIn Profile URL | Portfolio URL (Optional)

General Guidelines

Keep your contact section simple, current, and easy to scan. Use a professional email address, a city and region instead of a full street address, and links that support the role, such as LinkedIn, a portfolio, or campaign samples.

Avoid This

Do not include a full street address, age, marital status, photo, or private identification numbers unless the market you are applying in specifically expects them. Avoid nicknames, outdated links, and unprofessional email addresses.

Real Examples

See clear examples of how to format contact details effectively.

Don't

John Doe 1234 Random St, Apt 56 New York, NY 10001 [email protected] github.com/aliciacode Single, 28 years old

Do

John Doe New York, NY (555) 123-4567 | [email protected] linkedin.com/in/johndoe | johndoe.com

Quick Tips

  • Use a professional email address in a firstname.lastname format when possible
  • List your city and region instead of a full home address
  • Check every link before sending the resume
  • Customize your LinkedIn URL so it is easy to read

02

Summary

Summary

Professional Title Result-oriented [Role Name] with [Number] years of experience in [Key Skills/Industries]. Proven track record of [Major Achievement]. Skilled in [Key Technologies/Skills]. Committed to delivering [Specific Value] for [Target Industry/Company type].

General Guidelines

Use the summary to connect your email marketing experience to the target role. Name the tools, lifecycle programs, segmentation work, and campaign results that best match the job description, while keeping every claim truthful.

Avoid This

Avoid generic objectives such as 'seeking a challenging role.' Do not promise results you cannot support, and do not overload the summary with every tool you have ever used.

Real Examples

Compare a weak objective with a strong professional summary.

Don't

Objective: I am a hard-working individual looking for an Email Marketing Coordinator position where I can learn new things and advance my career.

Do

Email Marketing Coordinator with 6+ years of experience in crafting and executing data-driven email campaigns. Increased open rates by 50% through personalized content strategies and A/B testing. Proficient in Mailchimp, Salesforce Pardot, and Google Analytics.

Quick Tips

  • Lead with role, years of experience, and strongest email marketing focus
  • Mention relevant platforms such as Mailchimp, Pardot, Braze, Klaviyo, HubSpot, or Google Analytics only if you have used them
  • Include one measurable result when you can support it
  • Keep the summary to three or four tight lines

03

Skills

Skills

Technical Skills - Languages: [List] - Frameworks: [List] - Tools: Mailchimp, Campaign Monitor, Salesforce Pardot Soft Skills - Project Management, Team Collaboration, Communication

General Guidelines

Group skills by how recruiters search for email marketing roles: platforms, automation, analytics, content, and compliance. Keep the list focused on tools and capabilities you can discuss confidently in an interview.

Avoid This

Do not rate skills with percentages or progress bars. Avoid listing broad traits without evidence, and remove tools you only used once if they are not relevant to the target job.

Real Examples

Practical example showing do's and don'ts for skills

Don't

Knowledge of Java, Python (beginner), HTML/CSS, A/B testing (intermediate)

Do

Mailchimp, Campaign Monitor, Salesforce Pardot, Google Analytics

Don't

Leadership: 75%, Project Management: Beginner

Do

Project Management, Team Collaboration, Communication

Quick Tips

  • Prioritize email platforms, automation tools, analytics, segmentation, A/B testing, HTML basics, and deliverability
  • Include compliance knowledge such as CAN-SPAM or GDPR only when you understand how it applies to campaigns
  • Mirror important wording from the job description without keyword stuffing
  • Support soft skills with examples in your experience bullets

04

Experience

Experience

Job Title | Company Name | Location Month Year – Month Year - Action Verb + Context + Result (Quantified) - Led [Project] resulting in [Outcome]... - Collaborated with [Team] to implement [Feature]...

General Guidelines

Write experience bullets around campaigns, audience segments, workflows, testing, reporting, and business outcomes. Use reverse-chronological order and show how your responsibility grew over time.

Avoid This

Avoid duty-only bullets such as 'responsible for email campaigns.' Do not invent metrics; when a number is unavailable, describe the scope, process, or stakeholder impact clearly.

Real Examples

Practical example showing do's and don'ts for experiences

Don't

Responsible for managing email campaigns to increase customer engagement.

Do

Increased open rates by 40% through A/B testing and personalization strategies, enhancing overall campaign effectiveness.

Don't

Assisted in the creation of various marketing materials.

Do

Developed and maintained consistent email templates across all marketing initiatives.

Quick Tips

  • Start bullets with direct action verbs such as built, segmented, launched, tested, reported, or optimized
  • Quantify results with supported metrics such as open rate, click rate, conversions, revenue, bounce rate, or hours saved
  • Mention the audience, lifecycle stage, or campaign type when it clarifies the work
  • Connect collaboration with designers, copywriters, sales, or product teams to a concrete campaign outcome

05

Education

Education

Degree Name | University Name | Location Month Year – Month Year - Relevant Coursework: [Course 1], [Course 2] - Honors/Awards: [Award Name] - GPA: X.X (if above 3.5)

General Guidelines

List your highest degree first. If you have significant work experience, keep the education section brief. Include your GPA only if it is above 3.5 or if you are a recent graduate. Highlight relevant coursework, academic projects, honors, or leadership roles.

Avoid This

Do not include high school details if you have a college degree. Avoid listing every single course you took; select only the most relevant ones. Don't include graduation dates from decades ago if age discrimination is a concern in your field.

Real Examples

Don't

Bachelor of Arts | University Name | City, State September 2014 – May 2018

Do

Bachelor of Science in Marketing | San Francisco State University | San Francisco, CA September 2013 – May 2018

Quick Tips

  • List your education in reverse chronological order, starting with the most recent or highest degree.
  • Only include GPA if it is above a 3.5 or relevant for your experience level (e.g., if you graduated recently).
  • Highlight courses and projects that directly relate to your current role or desired job position.
  • Avoid including irrelevant degrees or outdated education details unless they are pertinent to the position.

06

Projects

Projects

Project Name | Tools/Technologies Used - Briefly describe what you created and its purpose - Highlight specific challenges you solved - Link to portfolio or demo if available

General Guidelines

Use projects to show practical email marketing judgment, especially if you are early in your career or changing into marketing operations. Explain the problem, the tools used, and what improved.

Avoid This

Do not list tutorial projects without context. Avoid unfinished work, private client data, or projects that do not connect to email marketing, automation, analytics, or content testing.

Real Examples

Practical example showing do's and don'ts for projects

Don't

Built a basic email newsletter using Mailchimp without explaining its purpose or the impact of your contribution.

Do

Developed an automated email marketing campaign with A/B testing to identify optimal send times, increasing open rates by 25%.

Quick Tips

  • Explain what the project helped users or teams do
  • Name relevant tools and methods, such as templates, segmentation rules, dashboards, or A/B tests
  • Use realistic outcomes instead of exaggerated claims
  • Include a portfolio link only when it is polished and shareable

Frequently Asked Questions

Common questions about this role and how to best present it on your resume.

Highlight campaign planning, segmentation, automation workflows, A/B testing, reporting, deliverability, and the platforms you have used. Add metrics only when you can support them.

Describe the audience, campaign type, tool, and business purpose. For example, explain that you built a welcome workflow, cleaned a list, or improved QA before sends.

Include tools you can discuss confidently, such as Mailchimp, Pardot, HubSpot, Klaviyo, Braze, Google Analytics, Excel, CRM systems, and basic HTML/CSS.

Use the role title, email marketing keywords, campaign tools, and measurable outcomes naturally in your summary, skills, and experience bullets. Avoid graphics that hide important text.

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